Working hours for the holiday period


Dear customers!

Congratulations on a Happy New Year!

We would like to inform you that on December 30, 2022 loan granting and cash operations will be available at the bank offices from 09:00 till 13:00 of Astana time. Transfers in local currency, Russian Roubles and Chinese Yuan will be accepted until 18:00 and applications for conversion will be accepted with a value date – December 30, 2022 – until 17:00.

December 31, 2022 to January 3, 2023 – holidays.
January 4-6: branches are open from 09:00 to 19:00.

January 4-6: transfers involving Russian Roubles and Chinese Yuan are accepted with a value date – January 9, 2023. 

January 4-6: currency conversion will not be available.

January 7: offices are open according to Saturday schedule from 10:00 to 15:00.

For enquiries, call 5050 (free of charge for mobile phones).
Best regards, VTB Bank (Kazakhstan).