Terms and conditions of remote banking services in the "Mobile Bank"/ "Internet Bank" system

Subsidiary JSC VTB Bank (Kazakhstan) (hereinafter referred to as the Bank) informs on the introduction of amendments and additions to the standard rules (terms and conditions) of provision by the Bank of electronic banking services/information services in the remote banking service system "Mobile Bank"/"Internet Bank" (Terms and Conditions of remote banking services in the system "Mobile Bank"/"Internet Bank" ("Terms and Conditions")/contract of accession to remote banking services in the system "Mobile Bank"/"Internet Bank" ("Contract")) from January 22, 2024.

Amendments and additions No. 6 to the Terms and Conditions/Contract" have been approved by the resolution of the Management Board of the Bank dated 28.12.2023 (Minutes No. 61), affect the provisions of clauses 98, 99, 100, 101 of the Terms and Conditions/Contract as well as the provisions of Annexes No. 4, 4-1, 5, 5-1 to the Terms and Conditions/Contract, and shall come into effect from January 22, 2024.

If the Customer does not agree with the above amendments and/or additions to the Contract, the Customer may terminate the Contract in the prescribed manner by submitting an application for termination of the Contract in the form prescribed by the Bank (Annex 10 to the Contract/Terms and Conditions). If the Bank does not receive a written notice of termination of the Contract at least 1 (one) day before the date on which the above amendments and additions to the Contract come into force, the Bank shall consider this circumstance as the Customer's consent (acceptance) to the above amendments and additions to the terms and conditions of the Contract.

You can read the Terms and Conditions/Contract with Amendments and Additions No. 6 using the following link (here).