Chief Compliance Controller
Welcome to the official website of the Chief Compliance Controller of the Bank.
To send a message to the Compliance Controller, you can use the following application forms.
The exclusive competence of the Chief Compliance Controller includes monitoring the implementation of the Compliance Risk Management Policy, performing functions related to combating the legalization (laundering) of illegally obtained income and the financing of terrorism, as well as minimizing the risk of expenses (losses) due to violation of the requirements of the legislation of the Republic of Kazakhstan, the legislation of foreign states that influence the activities of the Bank.
The Chief Compliance Controller is appointed to the position by the Board of Directors of the Bank and has an independent status in the performance of the functions assigned to him in managing compliance risk.
Everyone has the right to contact the Chief Compliance Controller in cases where you become aware of:
- about facts of violations by the Bank or an employee of the Bank of the legislation of the Republic of Kazakhstan, the legislation of foreign states that influence the activities of the Bank;
- about facts of corruption offenses involving Bank employees, unlawful acts of Bank employees and third parties, fraud;
- about facts of unlawful disclosure of bank secrecy;
- about conflicts of interest involving Bank employees;
- about violations of ethical norms, standards of behavior in financial markets, norms of corporate behavior that you encounter when contacting the Bank;
- misuse of insider information and manipulation in the securities market;
- legalization (laundering) of proceeds from crime, financing of terrorism and financing the proliferation of weapons of mass destruction.
To send a message to the Chief Compliance Controller, you can use the “Authorized Appeal” form.
If you prefer not to provide your personal information, you have the right to send an anonymous message using the “Anonymous Appeal” form.