Chief Compliance Controller

Welcome to the official webpage of the Bank's Chief Compliance Controller.

To send a message to the Compliance Controller, you can use the following application forms.

The exclusive competence of the Chief Compliance Controller includes the control over the implementation of the Compliance Risk Management Policy, execution of functions related to anti-money laundering and combating the financing of terrorism as well as minimization of the risk of expenses (losses) occurrence due to violation of requirements of the legislation of the Republic of Kazakhstan, the legislation of foreign countries affecting the Bank's operations.

The Board of Directors of the Bank appoints the Chief Compliance Controller, and the Chief Compliance Controller has an independent status in the performance of his/her compliance risk management functions.

Everyone has the right to contact the Chief Compliance Controller in cases where you become aware of :

  • the facts of violations by the Bank or an employee of the Bank of the legislation of the Republic of Kazakhstan or the legislation of foreign countries affecting the Bank's operations;

  • the facts of corruption offenses involving the Bank's employees, unlawful acts of the Bank's employees and third parties, fraud; commercial bribery; office abuse;

  • the facts of unlawful disclosure of bank secrecy;

  • the conflicts of interest involving employees of the Bank;

  • the violation of ethical norms, standards of conduct on financial markets, norms of corporate conduct that you face when contacting the Bank;

  • misuse of insider information and securities market manipulation;

  • money laundering, the financing of terrorism, and the financing of proliferation of weapons of mass destruction.

You can use the "Authorized message" form to send a message to the Chief Compliance Controller. To use this form, click on the link below "Authorized message". The Chief Compliance Controller will review and take note of such a message.

If you would prefer not to give your personal details, you may make an anonymous report using the "Anonymous Report" form. The Chief Compliance Controller reserves the right, in this case, to accept anonymous messages for consideration.