Dear customers, we would like to draw your attention to the fact that the scammers have become active at the banks in Kazakhstan who call from the call-center or bank card service numbers and under various pretexts (win in the nonexistent promotion, card blocking, risk of fraud, etc.) request personal data, ostensibly for customer identification.
Be careful! The Bank never requests your personal information (user name and password, answers to code and security questions, plastic payment card No., PIN-codes, CVV) by telephone, SMS, and any other electronic communication channel. Under no circumstances disclose this information remotely!
In case of any suspicious situations, immediately contact the bank card center via the telephone number: +7 (727) 330 4343.
Sincerely yours,
VTB Bank (Kazakhstan)