Comfort and safety of the VTB Group’s clients and employees is an overarching priority in our work, therefore we are introducing a number of measures to mitigate any possible risks so that they could stay calm.
We understand how important it is for our clients to have a free access to their finances, therefore we inform you that the departments of VTB Bank (Kazakhstan) are working to a regular schedule in the entire territory of the Republic, including in Nur-Sultan and Almaty cities (apart from service points in large shopping centers, which are closed due to the announcement of emergency situation regime):
· from 09:00 to 19:00 on weekdays, from 10:00 to 15.00 on Saturdays;
· during the holiday break: on March 23, 24, 25, 2020 departments of VTB Bank (Kazakhstan) will work from 10.00 to 19.00;
· you can find the list of departments at the bank’s website;
· all the bank’s ATMs function in a routine mode, you can find the list of ATMs here;
The bank constantly ensures performance of all the required preventive measures in its departments: disinfection is performed during the day in the offices, the specialists use disinfecting agents when working with documents and banknotes.
We monitor the situation and do our best to ensure comfortable servicing of the clients and work of our employees.
Subsidiary VTB Bank JSC (Kazakhstan) is member of VTB international financial group. The Bank has been successfully operating on the financial market of Kazakhstan already 10 years. To date, Subsidiary VTB Bank JSC (Kazakhstan) has a branch network, consisting of 17 affiliates, located in all regions of the country. According to S&P Global Ratings, VTB (Kazakhstan) has one of the highest credit ratings among all second-tier banks of Kazakhstan. The Bank's Central Office is located in Almaty. The license of the National Bank of the Republic of Kazakhstan No.1.2.14/39 dated February 3, 2020.
For additional comments you can always contact the press-service:
Subsidiary VTB Bank JSC (Kazakhstan)
Tel: 8 (727) 330 59 20 int. 59 20