Procedure for payment of 10% compensation on deposits of physical entities


Dear customers!

From September 12, 2022, VTB Bank (Kazakhstan) accepts applications under the Compensation Program [1] for individuals’ deposits in KZT. The deadline for the submission of applications is January 01, 2023.

A 10% premium for individuals’ deposits will be accrued in KZT on VTB Bank (Kazakhstan) deposits "Profitable", "Comfortable", "Accumulative", "Savings" and "Educational AQYL". 

Important: Compensation shall not be accrued on current and card account balances.

Payments to depositors will be made on the deposit money amount at the end of the day on February 23, 2022 in the amount of 10%, up to 20 million KZT. At the same time, if a depositor has several deposits with the bank, the payment will be made for the total amount of all deposits but to the extent of 20 million KZT.

Conditions for receiving compensation:
  • retention of the deposit until February 24, 2023;
  • deposit has not expired or has been extended one or more times for a period not less than February 23, 2023 inclusive;
  • there is no full withdrawal of the deposit, including early termination of the bank deposit agreement;
  • a depositor must confirm his/her consent to the payout by January 01, 2023 at the latest.

You can write an application in any branch of the bank in 12 cities of the country. You can find the addresses of the branches here. Additional hotline is available: +7 (727) 330 59 15.

[1]  Resolution of the Government of the Republic of Kazakhstan No. 614 dated 27.08.2022 “On approval of the Rules for payment of compensation (premium) on individuals’ deposits placed in the national currency (KZT).