Social engineering

Currently, the level of reliability of technology has increased so much that the weakest link in the security system has become the person – the card holder.

According to experts, the most popular methods of using social engineering are to defraud clients of their bank account/card information.

Fraudsters often find out the information they need by posing as bank employees or simply taking advantage of clients’ low financial literacy and gullibility.

A manifestation of social engineering is a call to a client from “bank security officers” supposedly with the aim of canceling suspicious debits that are now being erroneously made on the client’s account.

Fraudsters may also look for customers who have posted sales advertisements on OLX and other public message boards.

Or, on the contrary, scammers pose as sellers of certain goods or services, attracting victims with a low price.

In this regard, it is very important to understand that any publicly available information appearing on social networks (VKontakte, Instagram, Facebook, etc.) can help criminals understand where you are or find out some personal information.

Even the most modern and high-tech banking security systems will not save a client if he independently provides personal data or personally transfers money to scammers.

So, if a “bank employee” called you, what should alert you and what should you pay attention to:

A vague name, something like “Security Service of the State Banking Association” or “Security Service Transfer Verification Department.”
An attempt to “verify” confidential data: card number, expiration date, CVV2, CVP code (three digits on the back of the card), account number, passport data, IIN, etc.
An attempt to force the subscriber to tell him the “code from SMS” or install an unfamiliar application on his smartphone.
An attempt to force the subscriber to go to a link sent to him, where he must enter payment card data (card number, expiration date, CVV2, CVP).

If you have the slightest doubt that you are communicating with a bank employee, simply interrupt the conversation and call back the phone number indicated on the back of your card.