Application for consultation on issuing a virtual/plastic card “Mir”
Dear client!
Specialists will contact you for consultation.
Frequently asked questions:
How to apply?
In any branch of VTB Bank (Kazakhstan), for citizens of the Russian Federation - TIN and SNILS are required.
A non-resident individual must provide:
- Identification document – international passport;
- Form IIN RK;
- A document confirming the client’s tax residency;
- A document permitting stay on the territory of the Republic of Kazakhstan;
- Documentary confirmation of the source of origin of money.
In what currency?
Tenge
RUB
Where can I top up my Mir card?
In IPT and VTB Bank cash desks (Kazakhstan), and also in the terminalQIWI and Pay Dala.
Where is the Mir card accepted?
The "Mir" card can be used inbranches of VTB Bank (Kazakhstan)for withdrawing and replenishing funds, for paying for goods and services at points of sale where there arepayment terminals "Mir", as well as in countries where Mir cards are accepted:
- Vietnam (in the infrastructure of NAPAS payment system (banks BIDV, VRB)
- Armenia (you can withdraw cash and pay for purchases through the devices of ArCa payment system member banks)
- Tajikistan (you can withdraw cash and pay for purchases through the devices of Corti Milli and Express Pay payment system members (Dushanbe City)
- Belarus (you can withdraw cash and pay for purchases through the devices of the BELKART payment system member banks, as well as VTB Belarus)
- Kyrgyzstan (you can withdraw cash and pay for purchases through the devices of the ELCART payment system member banks)
- Uzbekistan (you can withdraw cash and pay for purchases through the devices of the payment system member banks)
- Within the territory of Russia, the “Mir” card operates at any point where bank cards are serviced, which is about 85 regions.
Learn more at https://privetmir.ru/
How to withdraw money from a virtual/plastic card?
You can withdraw money from a virtual cardat the cash desks of VTB Bank (Kazakhstan).
You can withdraw money from a plastic cardat VTB Bank ATMs (Kazakhstan).
To which banks can I send and receive transfers?
A card transfer from a Mir card can be made to a Mir card of any (non-Kazakh) bank that is a member of the Mir payment system.
Where can I make payments?
Payment using the Mir card can be made on the Internet, POS terminals that accept Mir cards for payment, as well as in the mobile application of VTB Bank (Kazakhstan).
At what rate will the conversion be?
Operations for purchasing and withdrawing cash in a currency other than the currency of the card account are carried out at the rate of the Mir payment system.
Incoming card transfer in rubles to the Mir card in tenge is made at the rate of VTB Bank (Kazakhstan).
How to connect to Mir Pay?
Mir Pay— mobile application of the Mir payment system.
To connect to Mir pay, you need to register a card in the Mir pay application: enter the full card number, CVV code, card expiration date and confirm registration with a password that will be sent to the cardholder’s phone number.
How to download the application?
The Android application can be downloaded from Android phone stores (Google Play). www.privetmir.ru
Currently, our bank does not have a mobile application. However, we have an online banking system that you can add to your device’s home screen.
Can I open an online (virtual) card?
Yes, individuals with a valid account in our bank can open a virtual card online.